Frequently Asked Questions
Please select a question:
What is happening with Thomas Cook?
Thomas Cook has officially ceased operations, meaning all Thomas Cook Airline flights and Thomas Cook holidays have been cancelled.
I have a Walt Disney World holiday booked with Thomas Cook. Can you provide information on my booking?
We are not able to provide guidance on information on holidays booked with Thomas Cook. you should check with the Civil Aviation Authority (CAA) at www.thomascook.caa.co.uk or the ABTA website www.abta.com for more information.
Can I transfer my Thomas Cook booking to Walt Disney Travel Company International?
No. We are unable to transfer your booking to us. We can offer you the option to rebook with Walt Disney Travel Company International at the prevailing rate, though there may be some elements of your Thomas Cook booking that we are unable to replicate.