Frequently Asked Questions
When is my remaining balance due?
For hotel and ticket package bookings, the full balance is required 8 weeks before departure. However, if travel is within 8 weeks of making your booking, payment is required in full when you book the holiday.
Can I pay my remaining balance by phone if I have booked online?
Paying online is quick and easy by logging in to Manage My Booking. However, you may choose to settle your balance by either debit or credit card over the telephone by calling our Disney Experts on 00 800 2006 0809*.
Are payments taken automatically?
Payments are not taken automatically, we are giving you full control and flexibility over when is best for you to pay. To make a payment, this must be done manually by logging in to Manage My Booking and using our easy online payment portal.
What happens if I don't pay my remaining balance by the due date given?
We are pleased to offer you the flexibility of paying off your holiday in instalments as and when it suits you and your budget. However, the payment of your balance remains your responsibility. Should you miss your final due date, this will result in your booking being cancelled and your deposit lost.