Planning For Your Visit
Book your holiday to Walt Disney World
Over 25 Disney hotels, plus tickets to enjoy 4 Theme Parks
Services in the Disney Theme Parks
Learn more about the facilities and services available in the Disney Parks, designed to enhance your experience and ensure you have a wonderful time.
Delivering Magical Experiences for Every Guest
You'll find a wide range of innovative support services throughout Walt Disney World, from designated parking areas and wheelchair rentals to attraction queue services, sign language interpreters and more.
Click below to learn how we can support your individual needs and help you prepare for your visit.
Services at Disney Resort Hotels
Our hotels offer a range of rooms with added features and services for guests with mobility, visual or hearing disabilities, all of which comply with the American Disabled Association.
Wheelchair Accessible Room with Tub
Plus option for hearing accessibility
This room is equipped with a wheelchair accessible route in room, and grab bars at toilet and tub.
Optional communication features for guests with hearing disabilities include:
- Visual alarm
- Visual door knock/ doorbell alert
- Visual telephone call alert
- A telephone with volume control
- Electrical outlet near telephone jack.
Wheelchair Accessible Room with Roll-in Shower
Plus option for hearing accessibility
This room is equipped with a wheelchair accessible route in room and grab bars at toilet and in shower.
Optional communication features for guests with hearing disabilities include:
- Visual alarm
- Visual door knock/ doorbell alert
- Visual telephone call alert
- A telephone with volume control
- Electrical outlet near telephone jack.
Hearing Accessible
With visual alarms and notifications
This room is equipped with communication features for guests with hearing disabilities, which include:
- Visual alarm
- Visual door knock/ doorbell alert
- Visual telephone call alert
- A telephone with volume control
- Electrical outlet near telephone jack.
Florida Special Accessible Room
Plus option for hearing accessibility
This room is equipped with toilet grab bars, an open bed frame and lower toilet height.
Optional communication features for guests with hearing disabilities include:
- Visual alarm
- Visual door knock/ doorbell alert
- Visual telephone call alert
- A telephone with volume control
- Electrical outlet near telephone jack.
Please note, hotel availability may change based on your accessible room type choice, and only certain room types are equipped with accessible features.
Help & Support
For additional information about services for Guests with disabilities at Walt Disney World, please visit our frequently asked questions or call our Disney Experts.
Frequently Asked Questions
Find helpful answers to our most frequently asked questions, all in one place. Our Disney Experts have helped craft answers to those all-important questions, from booking and payment to travel and more. Whatever you need to know, our Frequently Asked Questions make it easy to find the information you need, when you need it most.
Get in Touch with Our Disney Experts
Our Disney Experts are here to help you make the most of your stay, bringing Disney’s legendary service, care and attention to every stage of your experience.
Call us freephone on 00 800 2006 0809* or email us at disneytraveluk@disneyonline.com. We're here 7 days a week:
- Monday to Friday 10am - 9pm (CEST)
- Saturday 10am - 8pm (CEST)
- Sunday 11am - 7pm (CEST)