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Frequently Asked Questions

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Are transfers included in my Disney Resort Hotel package?

If you're flying into Orlando International Airport through 31st December 2021 and you're a Walt Disney World resort guest, you can take Disney's Magical Express to your Disney Resort hotel and return to Orlando International Airport. Disney’s Magical Express service will no longer be provided for new reservations for arrivals at Disney Resort Hotels 1 January 2022 and beyond. We currently do not have the complimentary transportation between Walt Disney World Resorts and Tampa Airport.

Please refer to the question below to explore alternative forms of transportation to your Walt Disney World resort hotel.


How can I get to Walt Disney World Resort from Orlando International Airport?

There are a number of different transportation options from Orlando International Airport (MCO) to Disney Resort hotels including car rental, Lyft, Uber and Orlando Airport Shuttle. Please visit www.disneyholidays.com/walt-disney-world/airport-transportation for more information.


If I am not planning on hiring a car, how do I get to Walt Disney World Resort from the airport?

If you are not planning on hiring a car, visit Tampa International Airport's website www.tampaairport.com or Orlando International Airport's website www.orlandoairports.net where you can explore alternative methods of transportation from the airport.


Will my driver's licence allow me to hire a car?

The USA has an agreement with most countries whereby the driver's full national driving licence may be used for a period of up to one year in the USA (provisional licences are not acceptable). Whatever your age, most companies ask that you have held a full licence for at least one year. The minimum age for hiring a car is normally 21, although it can sometimes be as high as 25. Additional charges may apply for drivers under 25 years of age.


Is parking available at the Theme Parks? How much does it cost?

Yes, parking is available at all 4 Walt Disney World Resort theme parks. Each lot charges the same rate per day:

• Standard Parking: car or motorcycle - $25 per day
• Preferred Parking: car or motorcycle – $50 per day
• Oversized Vehicle Parking: Shuttle, Limo, Camper Trailer, RV, Bus or Tractor Trailer - $30 per day

Once you pay for the day, you may park at any of the Theme Parks.
Disney Resort Guests receive complimentary parking at Disney Theme Parks for the length of their resort stay, with valid resort identification. If you plan to visit more than once a year, keep in mind that Annual Passes also include parking.

Prices subject to change without notice.


What transportation is available within the Walt Disney World Resort?

No matter where you're going around the Resort, you can get a ride.

There are many convenient modes of transportation within Walt Disney World Resort, including Bus, Boat and Monorail. See a full list of Walt Disney World Resort transportation options.

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If I'm driving, how do I get to the Walt Disney World Resort from the airport?

Without knowing where you're coming from or exactly where at Walt Disney World you're trying to go, it's a bit difficult to provide driving directions. Our best advice is to use www.googlemaps.com. On this site you put in the address of your starting destination (i.e airport) and your ending destination (your Disney resort) and you will be able to print off detailed directions.


How do I get there?

Orlando International Airport (MCO)
Orlando International Airport welcomes global visitors on more than 40 scheduled airlines and 32 charters. They provide non-stop service to 74 US destinations and 24 international cities as well as direct service to more than 100 cities worldwide. The airport is within 15 miles (24 kilometres) of major attractions, meeting facilities and downtown Orlando. Shuttle vans, buses, taxis, limousines and rental cars are readily available.

Orlando Sanford International Airport (SFB)
This airport covers the Orlando resort areas, as well as Daytona Beach, New Smyma Beach and other holiday havens along the Sunshine State's East coast.

Tampa International Airport (TPA)
Tampa International Airport is served by most major airlines and is located just five miles west of downtown Tampa on the east shore of Tampa Bay and is approximately an hour's drive from Orlando.


What is Disney's Magical Express?

Disney's Magical Express is a complimentary service available to eligible Guests of Walt Disney World Resorts with an arrivals date through 31st December 2021, offering hassle-free transportation to and from the Orlando International Airport, regardless of which airline Guests fly. Disney’s Magical Express service will no longer be provided for new reservations for arrivals at Disney Resort Hotels 1 January 2022 and beyond. Disney's Magical Express will also claim properly tagged luggage at the airport and deliver it to the Guest's Walt Disney World Resort room.

Disney's Magical Express requires a reservation that must be made prior to arrival into Orlando International Airport (MCO). Disney will not be able to provide this service to Guests without an advance reservation for Disney's Magical Express or those guests not travelling into Orlando International Airport. Guests must be listed on the room reservation to be eligible for the service.


How do I book Disney's Magical Express?

Guests who book a hotel, hotel and ticket or flight inclusive package at a Disney Resort through The Walt Disney Travel Company with an arrivals date through 31st December 2021 are eligible for complimentary return airport/resort transfers on Disney's Magical Express from Orlando International Airport. Disney’s Magical Express service will no longer be provided for new reservations for arrivals at Disney Resort Hotels 1 January 2022 and beyond.

If your reservation has already been made with an arrivals date through 31st December 2021 and you wish to add Disney's Magical Express, please contact our Disney Experts on 00 800 2006 0809* (Freephone) or 00 44 203 666 991** (charges apply).

Guests who have booked their Disney Resort through another tour operator should contact that operator or travel agency directly.


How does Disney's Magical Express work?

If Orlando International Airport is your first point of entry into the United States with an arrivals date through 31 December 2021, please follow the U.S. Customs & Border Protection process and claim your luggage upon disembarking the airplane. Once you have completed this process, you will give your luggage back to the airport officials and proceed to the Disney’s Magical Express Welcome Centre located on the B side, level 1. You may follow the airport signs to Ground Transportation. If you have already completed the U.S. Customs & Border Protection process you may proceed directly to the Disney’s Magical Express Welcome Centre located on the B side, level 1.

Disney’s Magical Express Welcome Centre
To check-in for your transportation, you will be asked to confirm your return flight information. You will then board a motor coach that will take you to your resort. Your travel time may take up to 45 minutes as the motor coach may make up to three stops before arriving at your resort.

Walt Disney World Departure
The day prior to check-out, you will receive a Transportation Notice with your motor coach pick-up time and location. To ensure that you do not miss your flight, motor coach pick-up times are scheduled approximately 4 hours prior to your flight departure time.


How do I get to my Disney Resort hotel if flying into Tampa airport?

If your arriving into Tampa International airport or Sanford International airport you will need to arrange your own transportation to your accommodation. For methods of transportation, please visit Sanford airports website www.orlandosanfordairport.com or Tampa airports website www.tampaairport.com.