Frequently Asked Questions

What hotels are Official Disney Partner Hotels?

The participating Official Disney Partner Hotels are:

• B Resort & Spa Lake Buena Vista
• Best Western Lake Buena Vista
• DoubleTree Suites by Hilton Orlando
• Hilton Orlando Buena Vista Palace
• Hilton Orlando Lake Buena Vista
• Holiday Inn Orlando
• Wyndham Lake Buena Vista
• Wyndham Garden Lake Buena Vista
• Walt Disney World Dolphin Hotel
• Walt Disney World Swan Hotel
• Hilton Orlando Bonnet Creek
• Waldorf Astoria Orlando Bonnet Creek
• Four Seasons Resort Orlando
• Drury Plaza Hotel Orlando Lake Buena Vista
• Walt Disney World Swan Reserve

How do I make my way around the Walt Disney World Resort if I am staying at an Official Disney Partner Hotel?

All Guests exploring Walt Disney World can utilise our complimentary onsite transportation across the Disney theme parks, water parks, and other destinations in the Walt Disney World area.

Additionally, many of our Official Disney Partner Hotels extend the convenience with shuttle services to the Walt Disney World Resort, we recommend checking this amenity at your hotel upon arrival.

How do I link my tickets to my Official Disney Partner Hotels reservation?

After 72 hours of making your booking, please call our Disney Experts on 00 800 2006 0809* (freephone) or 0044 203 666 9911** (charges apply) to retrieve your unique reference number so that you can link your tickets to your resort stay in My Disney Experience app.