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Frequently Asked Questions

How can we help you?

Please select a category to view answers to frequently asked questions.

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How can I make a reservation at a Walt Disney World restaurant?

Reservations are available, strongly recommended and are available to book online 60 days prior to arrival.

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What if I need to cancel my Walt Disney World Resort restaurant reservations?

To cancel or modify your reservation, please visit My Disney Experience or call our Disney Experts on 00 800 2006 0809* (freephone) or 0044 203 666 9911** (charges apply) from the EU or (407) 939-3463 from Orlando. Please ensure to visit the link below to refer to each restaurant.

All table service locations at Walt Disney World resort (including operating participants) will charge a cancellation fee of $10 per person if the cancellation isn’t made at least one day in advance.

Pre-paid locations will continue to retain the full, pre-paid amount if Guests are unable to honour the reservation and are unable to cancel the reservation one day in advance. Special dining events and packages such as Fantasmic! packages, New Year’s Eve dinners, Victoria & Albert’s reservations may have different cancellation requirements.

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When is the latest I can cancel my reservation without being charged a fee?

Guests may cancel up to 2 hours prior to their reservation without being charged.

Can my special dietary request be accommodated at restaurants at the Walt Disney World Resort?

Special dietary request-including food allergies, food intolerances and medically restricted diets-can often be accommodated at most table-service restaurants. Guests should contact SpecialDiets@DisneyWorld.com at least 48 hours prior to arrival or soon after booking their dining arrangements. Dining arrangements can be made by calling (407) 939-7887.

Will I be able to find kosher products at Walt Disney World Resort?

Kosher dietary needs can be accommodated at most table-service restaurants. Request kosher meals 24 hours in advance at (407) 939-3463. Kosher food products are available at select merchandise locations throughout Walt Disney World Resort.

Can food be brought into Walt Disney World Resort hotels and Theme Parks?

Guests are allowed to bring food items that do not require heating into any Walt Disney World Resort hotel or Walt Disney World Theme Park. Inform a Security Cast Member of any food items when you enter the Theme Park and/ or please ask the front desk at your hotel to have a refrigerator placed in your room upon check-in. Please note, a refrigerator may require an additional charge.

Will there be any issues with bringing epi-pens, antihistamines and asthma medications into the parks?

No. If questioned, simply inform the security Cast Member checking the bags that you or someone in your party has a medical reason for those stated above and they will allow you to bring in medically necessary items.

Are organic products available?

Organic products that meet the USDAs food standards are not widely available at Walt Disney world resort. We are always trying to improve upon our existing product line of traditional and organic food offerings. Our food procurement standards include a vendor approval process that is designed to consistently acquire high quality products. Please refer to particular restaurants through the below link or contact (407) 939-3463.

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Can products from home be prepared by Disney chefs?

No. State Law prohibits our Culinary cast members from preparing, cooking or reheating any foods brought in by our guests. We will not be able to heat or reheat any food item that is not prepared by our cast members.

Can nutritional information be provided for menu items?

We are not able to provide you with accurate or reliable nutritional information. However, we are happy to attempt to work within your dietary requests and may suggest some menu alternatives that may satisfy your requests. We try to provide all our guests with an excellent experience by offering a wide array of dining locations, experiences and menu options. We hope that among all those selections you will find food items that meet your requests. For more information please contact our specialists (407) 939-3463.

How can I find out about the different restaurants at the Walt Disney World Resort?

Learn more about the variety of restaurants by location, cuisine and dining experience type.

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