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Frequently Asked Questions

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What is the date-based ticket?

We are now offering date-based tickets. Guests can now select the specific start date of their Walt Disney World Theme Park tickets and the number of days they would like to visit. Prices will reflect the specific dates selected by guests.


Why are you moving to date-based tickets and pricing?

As our parks have increased in popularity, there are more and more guests who wish to experience our word-class attractions. Introducing date-based tickets and pricing will allow us to offer increased flexibility throughout the year so that we can continue to improve guest experience and meet family needs and requirements.


When did The Walt Disney Travel Company start to sell date-based tickets?

28th March 2019


I already purchased tickets for my upcoming visit prior to 28th March 2019. Are my tickets still valid?

Yes. Unused and unexpired tickets will remain valid. Tickets maintain the same terms and conditions (including the expiration date) as they had at the time of purchase.


Will I need to pay more for my ticket if I already purchased it prior to 28th March 2019?

There will be no change in price to the ticket you have already purchased. Please be sure to check the specific terms and conditions on your ticket to confirm the expiration policy.


Will you still offer multi-day discounts with the date-based ticket?

Yes, the “More you Play, the Less you Pay Per Day” philosophy still applies. Similar to today, the price per day decreases as you add more days to your ticket. Multi-day discounts will vary depending on the length of the ticket.


When will date-based tickets expire?

Multi-day theme park tickets purchased after 28th March 2019 are valid for admission beginning on the selected start date and must be used within a limited time period.

2-Day Ticket: Any 2 days within 4 days beginning on the start date
3-Day Ticket: Any 3 days within 5 days beginning on the start date
4-Day Ticket: Any 4 days within 7 days beginning on the start date
5-Day Ticket: Any 5 days within 8 days beginning on the start date
6-Day Ticket: Any 6 days within 9 days beginning on the start date
7-Day Ticket: Any 7 days within 10 days beginning on the start date
8-Day Ticket: Any 8 days within 12 days beginning on the start date
9-Day Ticket: Any 9 days within 13 days beginning on the start date
10-Day Ticket: Any 10 days within 14 days beginning on the start date

For example, a 6-day base ticket with a start date of November 1, ticket is valid any 6 days from November 1 – November 9.

Add the Park Hopper Option to visit more than one Theme Park on the same day. For example, a 6-day ticket with the Park Hopper Option with a start date of November 1, ticket is valid any 6 days from November 1 – November 9.

Add the Park Hopper Plus Option to include visits to the Disney Water Parks and other attractions—along with the ability to visit more than one Theme Park on the same day this option also extends the period of time within which you may use your ticket by one day. For example, a 6-day ticket with the Park Hopper Plus Option with a start date of November 1, ticket is valid any 6 days from November 1 – November 10.


Why did you shorten the valid use window for tickets?

The new valid use window for tickets better aligns with observed guest ticket usage patterns.


What if I want to visit the theme parks on the day(s) prior to my ticket start date?

For a date-based ticket, the selected start date is the first date you can utilise the ticket.


Will I be able to modify my tickets after purchasing?

Yes, you can do so up to the day before your ticket start date by speaking to the My Disney Experience support team on 0800 028 0778. If the ticket is changed to a higher priced date, guests will be responsible for paying the difference in price. There will be no refunds to changes to lower priced dates.